Privacy Policy - Full Policy
Bazaarbandhu (referred to as “Bazaarbandhu”) recognizes the importance of our customers' privacy. We believe that privacy is more than an issue of compliance – it is one of trust. We strive to manage your personal information based on our basic belief of respect for the individual. This policy describes:
Notice and Scope of Our Privacy Practices
Our goal is to provide clear, prominent, and easily accessible information about our privacy practices. This policy applies to customer information obtained by Bazaarbandhu in connection with its operations online, in India.
Bazaarbandhu expects our associates and business partners to manage your personal information properly and maintain your trust. We have designated associates who are accountable for compliance with this privacy policy.
Collection of Information
We collect information about you, with written consent, to deliver the products and services you request and to help improve your buying experience. We strive to limit the amount of personal information collected to support the intended purpose of the collection.
Personal Information
The Personal Information (“PI”) we collect may include contact and payment information like your name, email and physical addresses, phone numbers, and credit and debit card information. When you ask us to ship an order, we may collect information you provide us such as the name, address, and phone number of recipients. For certain transactions, we may be required to collect information to comply with legal requirements.
This information may include, in certain cases, “Sensitive personal data or information” as explained below:
Sensitive personal data or information, of a person shall include information collected, received, stored, transmitted or processed by body corporate or intermediary or any person, consisting of:
We collect Personal Information from you in a variety of ways when you interact with Bazaarbandhu, online. Some examples are when you:
Information from Other Sources
We may receive personal information about you from other sources as well. Examples of these sources are entities that can help us correct or supplement our records, improve the quality or personalization of our service to you, and help prevent or detect fraud.
Automated Information Collection
We receive and store certain types of information when you interact with our app, emails, and online advertising. Our purpose is to allow the app to work correctly, to evaluate use of the website, and to support website analytics and marketing campaigns. Some examples include:
How We Use Your Information
Bazaarbandhu uses your information to offer and provide our products and services and to support our core business functions. These include order or service fulfillment, internal business processes, marketing, authentication, loss and fraud prevention, public safety and legal functions. Some examples include:
To accomplish these purposes, we may combine personal and non-personal information we collect online with offline information, including information from third parties. We may transfer or disclose your information within our corporate family of companies for these purposes.
How We Disclose Your Information outside Bazaarbandhu
Bazaarbandhu does not sell or rent your personal information to third parties. We only disclose your personal information after notifying you and with your prior consent and approval, under the following limited circumstances. Please note that any such disclosure made with your consent is limited to strictly on a need to know basis and only for the notified purpose.
Service Providers
We may disclose or otherwise make available personal information about you to service providers that help with our business operations. Examples are shipping vendors, billing and refund vendors, payment card processors, and companies that help us improve our product and service offerings and our app. Your personal information may be stored and processed by our service providers in India. We require our service providers to keep your information secure. In addition, our service providers may not use or disclose personal information for any purpose other than providing the services on our behalf.
We further seek to secure the information shared with service providers by taking adequate measures including execution of a non-disclosure agreement, verifying that the service providers adopt reasonable level of security standards and are compliant with the laws and regulations governing privacy.
Legal Requirements and Protection of Our Company and Others
We may disclose your information in other special circumstances. These include situations when the sharing is necessary to protect the safety, property, or other rights of Bazaarbandhu, our customers, our associates, or any other person, or where otherwise required by law. Examples include protecting the health or safety of customers, or addressing crimes committed on Bazaarbandhu property. Bazaarbandhu may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable law.
Marketing Purposes
From time to time with your express consent, we may disclose information with carefully selected companies who may offer you products and services of interest. You may opt in or opt out of this through your Membership enrollment form or by writing in to us by letter, fax or e-mail. The information disclosed is strictly on a need to know basis and no additional information other than basic contact information as per your preference is disclosed.
Business Transfers
We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Bazaarbandhu or as part of a corporate reorganization or stock sale or other change in corporate control.
Your Consent Data Collection, Use, or Disclosure
Bazaarbandhu collects, uses, or discloses your personal information consistent with this policy. The method of obtaining consent is appropriate for the type of personal information being collected, used, or disclosed. For example, we will obtain your express consent (written letter, fax, email, or electronic agreement) to collect, use, or disclose personal information in accordance with law.
Marketing Preferences
We communicate with you in ways you want to hear from us. At the time of registration, you may choose the preferred mode of communication on the form or you may opt out of receiving such marketing information. Examples are newsletters, special offers, and new product announcements. We use the following standards for marketing communications:
You may contact the Privacy Office as described below, to make changes to your preferences. If you contact us by email or mail, please be sure to include your full name, the types of communications you would like to receive or not receive, and your related contact information. For instance, if you would like to opt out of mail, include your mailing address. Please allow sufficient time for your preferences to be processed. It may take up to 30 days to process your requests related to email and 4-6 weeks for other requests.
Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes. Some examples are contacts for customer service, product information, service or reminder notices, or recalls. We may also need to contact you with questions
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