Return Policy

I. RETURN AND EXCHANGE
This Policy permits the return and exchange of all items, including private brand products (excluding electronics, general merchandise, and other exceptions). Returns will be allowed in the following scenarios:

• Article price mismatch with invoice
• Items are different from the original order
• Expired/near expiry items in order
• Items are damaged in order

Returns must be reported at the time of delivery and necessary proof must be provided to qualify for a return and refund. No refund request will be considered post 24 hours.

II. Other terms and conditions:

1. Bazaar Bandhu reserves the right to inspect the merchandise and verify the nature and extent of damage prior to processing refunds or exchanges under this Policy. The decision of the Company shall be final and binding on the member. The Company shall not entertain any claim or dispute by member in this regard.

2. Original Invoice must be presented by the partner as a proof of purchase at the time of seeking any return or exchange of the merchandise.

3. Return will be processed only if:

   • It is determined that the product was not damaged while in the member’s possession; due to accident, negligence, misuse or for any other reason;
   • The product is not different from what was purchased by the member or shipped to member;
   • The product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories and freebies (if any) therein) provided with the product;

4. Refunds will be issued as credit in your wallet account which can used later while ordering.

5. All approved refunds shall be returned to members within a maximum period of 7-10 working days.

6. This Policy is not applicable for return and exchange of merchandise covered under discount / special price or any other promotion or schemes.

7. In case the merchandise is not available for exchange, the purchase price shall be refunded to the member.

8. For any quality, safety & shortage related complaints, you are requested to log in your complaint with complete details including invoice at [email protected]. Our customer care executives will reach out to you for the resolution of your concern as soon as possible.

III. General Terms

1. This Policy has been rolled out at the sole discretion of the Company. The Company reserves the right to modify / withdraw this Policy without notice at any time. The decision of the Company in relation to any matter arising out of this Policy shall be final and binding on the member.

2. For further information or any other queries, please feel free to contact BazaarBandhu. For any query or feedback, please call on Call: +91 8448201949

3. The courts at Bangalore shall have the exclusive jurisdiction in relation to any matter arising out of this Policy.